Refund Policy

Payments and credit balances

Payment is due at the time of service unless other financial arrangements are made in advance. Patients are required to pay their deductible, copay, and/or coinsurance payment at the beginning of each visit. At the conclusion of your visit, you may be billed for any outstanding balance. If there is a credit balance, a refund will be provided promptly.

Approved refunds

When your account is reviewed and a refund is approved, we will initiate the refund to your credit card or original method of payment. You will generally receive the credit within 7-10 days, depending on your card issuer's policies.

For questions about payment for services received, call (916) 473-2235 or email billing@sacnpa.com.